This policy only applies to the products or services of Fresh Bioscience.
Last Updated: June, 2020
This policy will help you understand the following：
1. What information we collect about you
2. How We Use the Cookie
3. How we share, transfer, and publicly disclose your personal information
4. How we protect your personal information
5. How to update your information and data retention
6. How we handle the Information Regarding Children
7. How does your personal information transfer globally
8. Updates to This Policy
9. Contact Us
Fresh Bioscience fully understands the importance of personal information to you and will do our utmost to protect your personal information. We are committed to abide by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of minimization & necessity, the principle of security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise that we will take appropriate security measures to protect your personal information in accordance with the industry's mature security standards. Please read carefully and understand this Privacy Policy before using our products (or services).
1. What information we collect about you
1.1 “Personal Data” means any information that can be used to identify you, directly or indirectly, as a specific natural person. We collect Personal Data about you when you use our Services, including data provided by you, data we automatically collect, and data we obtain from third parties.
1.2 Data Provided By You
We will collect personal data that you enter when using our services or provide to us in another way. For example:
When you register with us online, we collect:
a) Contact information, such as your name and email address and phone number.
b) Employment-related information, such as employer, department, job title and business contact information.
c) Account information, such as account name, password, a unique identification code, and discount eligibility.
d) Product preference information, Such as products and fields you are interested in, and “favorited” purchases.
When you purchase a product or service from us, we collect：
a) Purchase information, including payment card information, order details, ID number, telephone number, automated order entries and other transaction information.
When you submit a job application to us, we collect:
a) Job application information, including contact information, work history, educational background, and other information you include in your CV/resume or application materials.
When you fill out a survey, we collect your response, which, depending on the type of survey, may include:
a) Satisfaction with Fresh Bioscience Ltd, a Fresh Bioscience product or a Fresh Bioscience service;
b) Opinions on the design and usability of our Services, as well as Fresh Bioscience products and software;
c) Information about the market, products you use today and your thoughts about the future.
When you provide information on our website, we will collect user-generated content, such as information you post in our forums or other services, including your comments and feedback on Fresh Bioscience products.
When you contribute information to our mobile applications, we collect information related to your product needs.
When you contact us by phone, email, SMS or chat software, we collect the inquiries or reports you make and the content of your voice.
1.3 Data We Automatically Collect
When you use Fresh Bioscience Services that do not directly reveal your identity, we will automatically collect data through technical means. Examples of technical means include:
Login: Like most websites, we automatically collect certain information and store it in log files. This information includes IP address, rough positioning, browser type, operating system, internet service provider, viewed pages, click stream data, visited time and date.
2. How We Use the Cookie
To ensure the proper functioning of our website, we store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites are able to store data such as your preferences or the contents of your shopping basket. We will not use cookies for any purpose other than those described in this policy. You can manage or delete cookies according to your preferences.
3. How we share, transfer, and publicly disclose your personal information
3.1 Share
We will not share your personal information with any company, organization, or individual other than Fresh Bioscience, except in the following cases.
3.1.1 Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
3.1.2 We may share your personal information with the public in accordance with laws and regulations or mandatory requirements of government regulatory authorities.
3.1.3 Share with our affiliated companies：Your personal information may be shared with affiliated companies of Fresh Bioscience. We will only share the necessary personal information and is bound by the purposes stated in this privacy policy. If the affiliated company wishes to change the purpose of processing personal information, and will request your authorization and consent again.
3.1.4 Sharing with Authorized Partners: Some of our Services will be provided by Authorized Partners solely for the purposes stated in this Policy. We may share some of your personal information with partners to provide better customer service and user experience. For example, when you purchase our products online, we must share your user's personal information with logistics service providers to arrange delivery or arrange for a partner to provide services. We will only share your personal information for legitimate, legitimate, necessary, specific and clear purposes. and direct the sharing of personal information necessary to provide services. Our partners are not authorized to use your personal information for any other purpose.
Currently, our authorized partners include the following types:
a) Authorized partners for advertising and analysis services. Unless we obtain your permission, we will not disclose your personally identifiable information（the information that can identify you, such as your name or email address, through which you can be contacted or identified）share with partners who provide advertising and analysis services. We will provide these partners with information about their advertising coverage and effectiveness, rather than providing your personal identification information, or we can summarize this information so that it does not identify you personally. For example, we may tell advertisers how well their ads are performing, or how many people have seen their ads or installed apps after seeing them, or provide these partners with non-personally identifiable demographic information (for example, 'A 25-year-old male from Beijing who enjoys software development'), to help them understand their audience or customers.
b) Vendors, service providers and other partners. We send information to vendors, service providers, and other partners who support our business worldwide, including providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of advertising and services, providing customer service, payment facilitation, or conducting academic research and surveys. We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information.
3.2 Transfers
We will not transfer your personal information to any company, organization or individual, except in the following cases.
3.2.1 Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties.
3.2.2 In the event of a merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
3.3 Public disclosure
We will only publicly disclose your personal information under the following circumstances.
3.3.1 After obtaining your explicit consent.
3.3.2 Disclosure based on law: We may publicly disclose your personal information when required by law, legal procedures, litigation or mandatory requirements of government authorities.
4. How we protect your personal information
We have used security measures that comply with industry standards to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonable and feasible measures to protect your personal information. For example, protected by SSL encryption when exchanging data (such as credit card information) between your browser and the Services; We also provide https safe browsing methods for the Fresh Bioscience website; We use encryption technology to ensure the confidentiality of data; We will use trusted protection mechanisms to prevent data from being maliciously attacked; We will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and also we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
5. How to update your information and data retention
You may update the information we hold about you by contacting us as described in the How to Contact Us section below. We retain personal data for as long as necessary for the purposes described in this Privacy Notice (e.g., your account will be retained for as long as the account is active or for as long as useful for business purposes).
6. How we handle children's personal information
Our products, websites and services are intended primarily for adults. Children may not create their own user accounts without the consent of their parents or guardians. For situations where personal information about children is collected with the consent of parents, we will only use or publicly disclose this information when permitted by law, explicitly agreed by parents or guardians, or necessary to protect the child. Although local laws and customs define children differently, we consider anyone under the age of 14 to be a child. If we find ourselves collecting personal information about a child without obtaining verifiable parental consent in advance, we will try to delete the relevant data as soon as possible.
7. How your personal information transfer globally
In principle, our personal information collected and generated in the China will be stored in the China.
As we provide products or services through globally distributed resources and servers, this means that after obtaining your consent, your personal information may be transferred to, or accessed from, jurisdictions outside the country where you use the products or services.
8. Update to the Privacy Policy
This privacy policy will be revised as needed. If there is a change in how we use personal data, we will post a notice of the change in the Services. The updated policy shall take effect from the effective date listed in this policy. You can find out the last revision date of this policy by checking its last update date.
9. How to contact us
If you have any questions or comments about this Privacy Policy or other privacy-related content, please contact us below:
Email: info@freshbioscience.com
Tel: +86-21-33882916
Fax: +86-21-33880027
